Healthcare Services: Strategy, Direction and Delivery

Published in: Healthcare management, 2nd ed. / Kieran Walshe and Judith Smith (eds). (Maidenhead, Slough: Open University Press, 2011), Ch. 8, p. 145-168

Posted on RAND.org on January 01, 2011

by Mirella Cacace, Ellen Nolte

Examines the health policy and practice context for healthcare management and the specific challenges of managing healthcare organizations. The authors use four countries, Canada, England, Germany, and the United States, as a means to illustrate typical healthcare systems features and the most fundamental directions of change in the governance of healthcare provision.

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