Patient Experience

Featured

  • A physician behind star ratings, photo by Natali_Mis/Getty Images

    Essay

    A New Way to Capture the Patient Experience

    May 2, 2019

    Researchers have developed a more effective and reliable way for patients to provide narrative feedback about the care they receive. When the right questions are asked, patients' answers can help health care providers better understand the patient experience and learn how they could improve.

  • The entrance to the newly constructed Kaiser Permanente San Diego Medical Center hospital in San Diego, California, April 17, 2017

    Tool

    Create Your Own Hospital Ratings

    Aug 29, 2018

    The Personalized Hospital Performance Report Card lets you review, customize, and compare hospitals across the United States. Create your own custom ratings based on the hospital performance areas that are most important to you.

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