Ron D. Hays

Affiliated Adjunct Researcher
Off Site Office


Ph.D. in psychology, University of California, Riverside


Ron Hays is an affiliated adjunct researcher at the RAND Corporation. His research focuses on patient-reported measures. Hays has published 539 peer-reviewed articles and 38 book chapters. He is a 2015 and 2016 Thomson Reuters Highly Cited Researcher. Hays received his Ph.D. in psychology from the University of California, Riverside.

Concurrent Non-RAND Positions

Professor of Medicine, University of California, Los Angeles

Recent Projects

  • Consumer Assessment of Healthcare Providers and Systems (CAHPS)

Selected Publications

Hays, R. D., Chawla, N., Kent, E. E., & Arora, N. K., "Measurement Equivalence of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Medicare Survey Items between Non-Hispanic Whites and Asians.," Quality of Life Research, 26:311-318, 2017

Palimaru, A., and Hays, R. D., "Associations of health-related quality of life with overall quality of life in the Patient-Reported Outcomes Measurement Information System (PROMIS®) Project," Applied Research in Quality of Life., 2017

Hays, R.D., Spritzer, L.L., Thompson, w.W., and Cella, D., "U.S. general population estimate for," Journal of General Internal Medicine, 2015

Hays, R.D., Liu, H., and Kapteyn, A., "Use of internet panels to conduct surveys," Behavior Research Methods, 47(3):685-690, 2015

Hays, R.D., Martina, S., Brown, J., Cui, M., Cleary, P., Gaillot, S., and Elliott, M., "Evaluation of a care coordination measure for the Consumer Assessment of Healthcare Providers and System (CAHPS(R)) Medicare Survey," Medical Care Research and Review, 71:192-202, 2014

P. Fayers & R. Hays (eds.), Assessing Quality of Life in Clinical Trials: Methods and Practice, 2nd Edition, Oxford University Press, 2005

M. Staquet, R. Hays, & P. Fayers (eds.), Quality of Life Assessment in Clinical Trials: Methods and Practice, Oxford University Press, 1998

Honors & Awards

  • President's Award (1993), RAND
  • Merit Bonus Award (2007), RAND
  • President's Award (2009), International Society for Quality of Life Research


  • A patient and doctor talking and looking at a clipboard

    Putting Patients First Can Result in Better Care Overall

    Better patient care experiences are associated with higher levels of adherence to recommended prevention and treatment processes, better clinical outcomes, better patient safety within hospitals, and less health care utilization.

    Jul 28, 2014 The RAND Blog