Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys are designed to capture patients' experiences in a systematic way that facilitates reporting the results publicly to help other consumers make more savvy care decisions. Consumer choices may influence providers to improve the care they offer so that they can effectively compete in the market.
Dec 27, 2012
RAND's updated research on sexual orientation and U.S. military personnel policy played a role in the likely repeal of 'Don't Ask, Don't Tell.' But it also tells a story of how public opinion has shifted on the issue since we first studied it in 1993.
Apr 29, 2011