Quality Improvement in End-of-Life Care

Small-Scale Innovations Can Make a Dramatic Difference

Published in: Postgraduate Medicine, v. 111, no. 3, Guest Editorial, Mar. 2002, p. 21-26

Posted on RAND.org on January 01, 2002

by Janice C. Blanchard, Elizabeth McCann, Joanne Lynn

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Quality end-of-life care is not something any of us can count on. Families who report that a dying relative had a positive experience with the healthcare system often remark that they were lucky-- a sobering indication that none of us can assume we will die comfortably and peacefully. However, implementing the method called rapid-cycle quality improvement can quickly create needed services or enhance existing services for patients nearing the end of life.

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