Motivation to Change Chronic Illness Care

Results from a National Evaluation of Quality Improvement Collaboratives

Published in: Health Care Management Review, v. 30, no. 2, Apr./June 2005, p. 139-156

Posted on on January 01, 2005

by Michael Lin, Jill A. Marsteller, Stephen M. Shortell, Peter Mendel, Marjorie L. Pearson, Mayde Rosen, Shin-Yi Wu

Read More

Access further information on this document at

This article was published outside of RAND. The full text of the article can be found at the link above.

This article examines the motivation of health care professionals to improve quality of chronic illness care using the Chronic Care Model and Plan-Do-Study-Act cycles. The findings suggest that organizational attempts to redesign care require support of activities initiated by practitioners and managers and an organizational commitment to quality improvement.

This report is part of the RAND Corporation External publication series. Many RAND studies are published in peer-reviewed scholarly journals, as chapters in commercial books, or as documents published by other organizations.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.