Motivation to Change Chronic Illness Care

Results from a National Evaluation of Quality Improvement Collaboratives

Published in: Health Care Management Review, v. 30, no. 2, Apr./June 2005, p. 139-156

Posted on RAND.org on January 01, 2005

by Michael Lin, Jill A. Marsteller, Stephen M. Shortell, Peter Mendel, Marjorie L. Pearson, Mayde Rosen, Shin-Yi Wu

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This article examines the motivation of health care professionals to improve quality of chronic illness care using the Chronic Care Model and Plan-Do-Study-Act cycles. The findings suggest that organizational attempts to redesign care require support of activities initiated by practitioners and managers and an organizational commitment to quality improvement.

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