Motivation to Change Chronic Illness Care
Results from a National Evaluation of Quality Improvement Collaboratives
Published in: Health Care Management Review, v. 30, no. 2, Apr./June 2005, p. 139-156
Posted on RAND.org on December 31, 2004
This article examines the motivation of health care professionals to improve quality of chronic illness care using the Chronic Care Model and Plan-Do-Study-Act cycles. The findings suggest that organizational attempts to redesign care require support of activities initiated by practitioners and managers and an organizational commitment to quality improvement.