Impact of the Recession on Age Management Policies

Case Study: BT, United Kingdom

Published in: European Foundation for the Improvement of Living and Working Conditions (Dublin : Eurofound, 2012), p. 1-6

Posted on on January 01, 2012

by Stephanie Diepeveen

Read More

Access further information on this document at

This article was published outside of RAND. The full text of the article can be found at the link above.

BT has an 'age neutral' approach to promoting diversity and equality among age groups in its workforce. The organisation's equal opportunities and diversity policy aims to ensure everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work. While BT recognises that it has an ageing workforce, reflecting changes in UK society, its age neutral approach means that older age groups cannot specifically benefit in policies and practices. However, there are policies and practices that are more likely to benefit or be relevant to older workers, but that are open to workers belonging to any age group.

Research conducted by

This report is part of the RAND Corporation External publication series. Many RAND studies are published in peer-reviewed scholarly journals, as chapters in commercial books, or as documents published by other organizations.

Our mission to help improve policy and decisionmaking through research and analysis is enabled through our core values of quality and objectivity and our unwavering commitment to the highest level of integrity and ethical behavior. To help ensure our research and analysis are rigorous, objective, and nonpartisan, we subject our research publications to a robust and exacting quality-assurance process; avoid both the appearance and reality of financial and other conflicts of interest through staff training, project screening, and a policy of mandatory disclosure; and pursue transparency in our research engagements through our commitment to the open publication of our research findings and recommendations, disclosure of the source of funding of published research, and policies to ensure intellectual independence. For more information, visit

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.