Evidence from a National Sample of Patients
ResearchPosted on rand.org Jan 8, 2021Published in: Journal of General Internal Medicine (2021). doi: 10.1007/s11606-020-06358-0
As the COVID-19 pandemic disrupted in-person medical care, emergency regulatory changes were implemented to promote use of telehealth, moving this previously peripheral practice to the center of health care delivery in the USA. One study of private health care claims found that telemedicine claims were 4000% higher in March 2020 than in March 2019. Information on use of telehealth by patients can inform post-pandemic policy.
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