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This report discusses patient acceptance of a device called Health Buddy™. Placed in the home of a chronically ill patient, this device enables two-way communication between the patient and a care provider in a case management program. Because communication occurs via Health Buddy when the patient responds to a short automated survey of perhaps a dozen questions, the patient's acceptance of Health Buddy and his or her willingness to use it daily is crucial to its success.

Table of Contents

  • Preface

  • Figures

  • Tables

  • Summary

  • Chapter One


  • Chapter Two

    Case Management with Health Buddy™ at the Beta Sites

  • Chapter Three

    Setting up and Learning to Use the Health Buddy™

  • Chapter Four

    Patient Compliance with Health Buddy™ Surveys

  • Chapter Five

    Improvements in Patients' Understanding and Management of the Disease

  • Chapter Six

    Attitudes Towards the Use of the Health Buddy™

  • Chapter Seven

    Summary Observations

  • Bibliography

The study was conducted within RAND Health.

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