Court-Administered Arbitration
An Alternative for Consumer Dispute Resolution
Published 1983
This Note presents the preliminary results of a year-long study of the Pittsburgh (Allegheny County Court of Common Pleas) arbitration program. It seeks to understand how litigants fare in such a program, which seeks to deliver "rough justice" in a highly efficient fashion. This Note summarizes the findings to date, highlighting issues that may be of particular concern to those interested in consumer dispute resolution. The findings are based on analyses of court record data for a sample of cases filed in arbitration in 1980 and 1981, and on interviews with litigants whose cases were heard in 1982.
Topics
Document Details
- Copyright: RAND Corporation
- Availability: Web Only
- Year: 1983
- Pages: 39
- Document Number: N-1965-ICJ
Citation
RAND Style Manual
Hensler, Deborah R., Jane W. Adler, and Gregory J. Rest, Court-Administered Arbitration: An Alternative for Consumer Dispute Resolution, RAND Corporation, N-1965-ICJ, 1983. As of September 10, 2026: https://www.rand.org/pubs/notes/N1965.html
Chicago Manual of Style
Hensler, Deborah R., Jane W. Adler, and Gregory J. Rest, Court-Administered Arbitration: An Alternative for Consumer Dispute Resolution. Santa Monica, CA: RAND Corporation, 1983. https://www.rand.org/pubs/notes/N1965.html.
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