Retirees Using EMail and Networked Computers

by Wendell K. H. Hahm, Tora K. Bikson


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This Note describes an experiment to determine whether computer-based communication networks could play a real role in retirees' lives, helping establish and maintain relationships among geographically dispersed groups of retirees and employees. The authors explain how they taught retirees to use a computer network and discuss the methods they used to observe the patterns and levels of computer network activity. The study found that email increased the interactions within the electronic group; it was consistently given a positive rating in surveys of its users. The findings also show that older people can learn to use computers, but they require access to various types of instruction.

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