Electronic Information Media and Records Management Methods

A Survey of Practices in United Nations Organizations

by Tora K. Bikson, Sally Ann Law

Download

Download eBook for Free

FormatFile SizeNotes
PDF file 1.6 MB

Use Adobe Acrobat Reader version 10 or higher for the best experience.

Purchase

Purchase Print Copy

 FormatList Price Price
Add to Cart Paperback37 pages $20.00 $16.00 20% Web Discount

The rapid and widespread diffusion of electronic information and communication media has presented significant challenges for archives and records management in United Nations organizations. Traditional practices devised primarily to handle paper-based record material are not readily extended to these new media. ACCIS (Advisory Committee for the Co-Ordination of Information Systems) identified the need for United Nations organizations to develop policies and procedures directly applicable to record material in electronic form. Developing such policies and procedures requires an understanding of the kinds of practices emerging within United Nations organizations as the use of electronic information and communication technologies grows. This Note reports on a survey undertaken to supply that understanding. The survey addresses four main content areas related to problems of records management in an electronic information environment: (1) the roles of three electronic media — telex, facsimile, and electronic mail — in organizational information handling systems; (2) the properties of computer-based information exchange among organizations that have introduced electronic mail; (3) associated technology options and constraints, as well as standards that have been adopted or are being considered; and (4) policies, guidelines, training programs, and plans United Nations organizations are implementing with respect to electronic records management issues.

This report is part of the RAND Corporation note series. The note was a product of the RAND Corporation from 1979 to 1993 that reported other outputs of sponsored research for general distribution.

This research in the public interest was supported by RAND, using discretionary funds made possible by the generosity of RAND's donors, the fees earned on client-funded research, and independent research and development (IR&D) funds provided by the Department of Defense.

Permission is given to duplicate this electronic document for personal use only, as long as it is unaltered and complete. Copies may not be duplicated for commercial purposes. Unauthorized posting of RAND PDFs to a non-RAND Web site is prohibited. RAND PDFs are protected under copyright law. For information on reprint and linking permissions, please visit the RAND Permissions page.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.