On the determination of occupational categories in an organization.

by David S. Stoller

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An attempt to determine the number of occupational categories of repair men in an organization by analyzing the implication of three types of personnel policies. The first is a completely task-oriented personnel policy, which assumes that each specialty covers one or more kinds of tasks to be performed and that these tasks do not differ very much over the different specialties. The second is a specialty-oriented personnel policy, which assumes that each subsystem of the equipment to be repaired represents a complex task which can only be performed by highly specialized personnel. The third policy recognizes that equipments to be repaired are composed of subsystems that often require different specialties, but that at the same time the occupational categories can reflect a greater versatility, which can be achieved by the cross-training of personnel.

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