A theoretical study of bureaucratic decisionmaking. It attempts to provide both a better understanding of the operation of bureaus and to supply the techniques for predicting their behavior.
Downs, Anthony, Inside Bureaucracy. Santa Monica, CA: RAND Corporation, 1964. https://www.rand.org/pubs/papers/P2963.html. Also available in print form.
Downs, Anthony, Inside Bureaucracy, Santa Monica, Calif.: RAND Corporation, P-2963, 1964. As of January 13, 2022: https://www.rand.org/pubs/papers/P2963.html