Developing a Strategy of Organizational Change for the Department of State

Marshall W. Wiley

Expert InsightsPublished 1969

A discussion of the need for and possible approaches to improved methods of policymaking in the State Department. The growing complexity of foreign affairs has increased the requirements for systematic analysis of foreign policy issues, particularly those with technological components such as space exploration, environmental pollution, and peaceful uses of atomic energy. The organizational challenge is (1) to devise a system whereby policy officers can obtain background information of all types whenever it is relevant to their immediate concerns, and (2) to familiarize the political leadership with the potentialities of improved information and management systems. An effective strategy for organizational change will require (1) use of outside resources; (2) involvement of the career service; (3) support at senior levels; and (4) adequate resources to carry out a coordinated program. Twenty-two specific recommendations are summarized.

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Wiley, Marshall W., Developing a Strategy of Organizational Change for the Department of State. Santa Monica, CA: RAND Corporation, 1969. https://www.rand.org/pubs/papers/P4097.html.
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