City Hall and the Neighborhoods: A Street-Level View of Urban Problems.

by Douglas Yates

Purchase Print Copy

 FormatList Price Price
Add to Cart Paperback9 pages $20.00 $16.00 20% Web Discount

Based on five months' field work as a participant-observer in one neighborhood on the Lower East Side of New York City, the author discusses his "street-level" reactions to urban problems in terms of (1) effect of government programs, (2) impact of street-level bureaucrats, (3) the local residents' adaptation to neighborhood life, and (4) response of neighborhood organizations to local problems. Several important facts emerge: Responsiveness and trust problems can only be solved at the street level with the cooperation and involvement of neighborhood residents. Neighborhood leaders and residents have important resources for problem-solving and collective action. Decentralization is not a panacea and in some forms may have negative consequences. Most important, citizen resources and energies remain a powerful but latent force at the street level and City Hall is doing little to build neighborhood democracy on that foundation. 9 pp.

This report is part of the RAND Corporation Paper series. The paper was a product of the RAND Corporation from 1948 to 2003 that captured speeches, memorials, and derivative research, usually prepared on authors' own time and meant to be the scholarly or scientific contribution of individual authors to their professional fields. Papers were less formal than reports and did not require rigorous peer review.

Our mission to help improve policy and decisionmaking through research and analysis is enabled through our core values of quality and objectivity and our unwavering commitment to the highest level of integrity and ethical behavior. To help ensure our research and analysis are rigorous, objective, and nonpartisan, we subject our research publications to a robust and exacting quality-assurance process; avoid both the appearance and reality of financial and other conflicts of interest through staff training, project screening, and a policy of mandatory disclosure; and pursue transparency in our research engagements through our commitment to the open publication of our research findings and recommendations, disclosure of the source of funding of published research, and policies to ensure intellectual independence. For more information, visit www.rand.org/about/principles.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.