Measures of Citizen Evaluation of Local Government Services.

by M. Douglas Scott


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Reviews the utility of incorporating survey data into models studying the outputs of local government and, examines questions related to measurement techniques useful for collecting such data. The first section focuses on models that include or propose to include survey data as one of the measures of the outputs of local government. The second part provides a summary schema for classifying research based on perceptions, preferences, and evaluations of citizens for local government outputs. The third section reports on the usefulness of two ordinal measurement techniques used on a sample of Los Angeles County residents. The fourth part reviews a measurement technique--the budget pie--not widely used by survey researchers. 30 pp. Bibliog.

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