Implementation of information technology in office settings: review of relevant literature

Tora K. Bikson, Barbara A. Gutek, Don Mankin

ResearchPublished 1981

The primary aim of this literature review is to survey previous studies of the implementation of innovations in organizations in order to see what light they may shed on the introduction of computerized procedures into office settings. Specifically, such an undertaking suggests hypotheses about classes of variables that are likely to affect short- and long-run outcomes of the implementation of information technology in work contexts, and provides a framework for examining that process.

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  • Availability: Available
  • Year: 1981
  • Print Format: Paperback
  • Paperback Pages: 51
  • Paperback Price: $23.00
  • Document Number: P-6697

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RAND Style Manual
Bikson, Tora K., Barbara A. Gutek, and Don Mankin, Implementation of information technology in office settings: review of relevant literature, RAND Corporation, P-6697, 1981. As of September 11, 2024: https://www.rand.org/pubs/papers/P6697.html
Chicago Manual of Style
Bikson, Tora K., Barbara A. Gutek, and Don Mankin, Implementation of information technology in office settings: review of relevant literature. Santa Monica, CA: RAND Corporation, 1981. https://www.rand.org/pubs/papers/P6697.html. Also available in print form.
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