Implementation of information technology in office settings: review of relevant literature
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The primary aim of this literature review is to survey previous studies of the implementation of innovations in organizations in order to see what light they may shed on the introduction of computerized procedures into office settings. Specifically, such an undertaking suggests hypotheses about classes of variables that are likely to affect short- and long-run outcomes of the implementation of information technology in work contexts, and provides a framework for examining that process.
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