Rudiments of a Real-World Theory of Man-Computer Problem Solving.

by Harold Sackman

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The proposed theory is based on the premise that the varieties of man-computer problem solving in real-world environments may be conceived as real-time information systems, which exhibit characteristic empirical stages of problem solving behaviors converging toward solutions. Developments toward the proposed theory will include philosophical values and assumptions, definition of terms, bounds of inquiry, stages of problem solving, and the evolving role of computers in problem solving. Long-term benefits of a successful theory could lead to improved computer systems, more selective computer reinforcement of creative individual behaviors, a closer match between definitive stages of problem solving and associated software, optimization of individual roles in man-computer problem teams, more responsive computer programming for unexpected changes in problem requirements, a closer fit between computer services and personal job incentives, and more effective computer-aided problem solving through enhanced computer readiness for large segments of the general population. 41 pp. Ref.

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