Changing Urban Bureaucracies

How New Practices Become Routinized - Appendixes

Robert K. Yin, Suzanne S. Quick, Peter M. Bateman, Ellen L. Marks

ResearchPublished 1978

A series of appendixes related to R-2277. Each appendix serves as supplementary material to the text: App. A compares on-site case studies with telephone interviews; App. B reproduces the data-collection instruments used in the study; App. C describes the case studies of innovative practices in detail; App. D tabulates the responses to 90 telephone interviews; and App. E presents a literature review of four traditional approaches for studying bureaucratic innovation.

Document Details

  • Copyright: RAND Corporation
  • Availability: Web Only
  • Year: 1978
  • Pages: 198
  • Document Number: R-2277/1-NSF

Citation

Chicago Manual of Style

Yin, Robert K., Suzanne S. Quick, Peter M. Bateman, and Ellen L. Marks, Changing Urban Bureaucracies: How New Practices Become Routinized - Appendixes. Santa Monica, CA: RAND Corporation, 1978. https://www.rand.org/pubs/reports/R2277z1.html.
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