Download eBook for Free

FormatFile SizeNotes
PDF file 8 MB

Use Adobe Acrobat Reader version 10 or higher for the best experience.


Purchase Print Copy

 FormatList Price Price
Add to Cart Paperback198 pages $45.00 $36.00 20% Web Discount

A series of appendixes related to R-2277. Each appendix serves as supplementary material to the text: App. A compares on-site case studies with telephone interviews; App. B reproduces the data-collection instruments used in the study; App. C describes the case studies of innovative practices in detail; App. D tabulates the responses to 90 telephone interviews; and App. E presents a literature review of four traditional approaches for studying bureaucratic innovation.

This report is part of the RAND Corporation report series. The report was a product of the RAND Corporation from 1948 to 1993 that represented the principal publication documenting and transmitting RAND's major research findings and final research.

Permission is given to duplicate this electronic document for personal use only, as long as it is unaltered and complete. Copies may not be duplicated for commercial purposes. Unauthorized posting of RAND PDFs to a non-RAND Web site is prohibited. RAND PDFs are protected under copyright law. For information on reprint and linking permissions, please visit the RAND Permissions page.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.