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This report was prepared to assist managers in the risk-managed application of expert systems (ES) technology. Two problems that have frustrated managers and technicians who might otherwise be interested in exploring ES solutions are the seeming lack of a software engineering discipline for creating and maintaining expert systems and the fact that the software development risks associated with expert systems have not been clearly addressed. This guide focuses on ES development as a software engineering endeavor and emphasizes that, as such, it should be subject to much the same discipline as conventional automated information system software. The guide is meant to be used in conjunction with accepted software development methods and standards, such as Department of Defense (DOD) Standards 2167A and 7935.1, DOD Directive 7920.1, DOD Instruction 7920.2, and the OSD Major Automated System Review Council (MAISRC) Guidelines for Program Managers. This document presents a step-by-step guideline that addresses the managerial and technical risks of each phase in the software development life cycle of systems that contain ES components.

This report is part of the RAND Corporation report series. The report was a product of the RAND Corporation from 1948 to 1993 that represented the principal publication documenting and transmitting RAND's major research findings and final research.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.