The purpose of this paper is to explore qualitatively the principal problems that Latino women face in getting health care for themselves and their families, how their experiences with the health care system affect them, and how they often overcome obstacles to get health care. Focus group and individual interviews with Latinas in a public hospital in Los Angeles County revealed that Latinas faced many challenges in getting health care for themselves and their families, and, as a result, many felt embarrassed, scolded, helpless, and discouraged from seeking me. Yet they overcame enormous obstacles to get into the system through solidarity with other Latinas, either friends or extended family, and connections with key health service personnel. These networks of care enabled Latinas to access a complicated health care system and offer lessons for providers and policy-makers concerned with improving the delivery of care to this population.
Originally published in: Journal of Immigrant Health, v. 2, no. 2, April 2000, pp. 79-87.
This report is part of the RAND Corporation Reprint series. The Reprint was a product of the RAND Corporation from 1992 to 2011 that represented previously published journal articles, book chapters, and reports with the permission of the publisher. RAND reprints were formally reviewed in accordance with the publisher's editorial policy and compliant with RAND's rigorous quality assurance standards for quality and objectivity. For select current RAND journal articles, see External Publications.
This document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to this product page is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial purposes. For information on reprint and reuse permissions, please visit www.rand.org/pubs/permissions.
The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.