Cover: Electronic information media and records management methods : a survey of practices in UN organizations

Electronic information media and records management methods : a survey of practices in UN organizations

Published 1996

by Tora K. Bikson, Sally Ann Law

Purchase Print Copy

Add to Cart Paperback20 pages Free

The rapid and widespread diffusion of electronic information and communication media has presented significant challenges for archives and records management in UN organizations. Traditional practices devised primarily to handle paper-based record material are not readily extendable to these new media. The Advisory Committee for the Coordination of Information Systems (ACCIS) identified the need for UN organizations to develop policies and procedures directly applicable to record material in electronic form. Developing such policies and procedures requires an understanding of the kinds of practices emerging within UN organizations as the use of electronic information and communication technologies grow. The survey reported here was undertaken to supply that understanding. The survey addresses four main content areas related to problems of records management in an electronic information environment: (1) the roles of three electronic media--telex, facsimile, and electronic mail--in organizational information handling systems; (2) the properties of computer-based information exchange among organizations that have introduced electronic mail; (3) associated technology options and constraints, as well as standards that have been adopted or are being considered; and (4) policies, guidelines, training programs, and plans UN organizations are implementing with respect to electronic records management issues.

Originally published in: The Information Society, v. 9, pp. 125-144.

This report is part of the RAND reprint series. The Reprint was a product of RAND from 1992 to 2011 that represented previously published journal articles, book chapters, and reports with the permission of the publisher. RAND reprints were formally reviewed in accordance with the publisher's editorial policy and compliant with RAND's rigorous quality assurance standards for quality and objectivity. For select current RAND journal articles, see External Publications.

This document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to this product page is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial purposes. For information on reprint and reuse permissions, please visit

RAND is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.