Annex II : strategies for implementing document management technology

by Tora K. Bikson

Purchase Print Copy

 FormatList Price
Add to Cart Paperback20 pages Free

Within the United Nations system there is an ever-growing base of electronic documents. This trend mirrors what has been observed in commercial firms, where it is estimated that 80 to 90 percent of organizational information is in documents rather than structured databases. As the store of electronic documents expands, the need to manage it effectively becomes increasingly urgent. However, many organizations within and outside the United Nations community believe that they are not fully able to protect and exploit the value of their document-based resources. The ISCC Task Force on Document Management Technology (TF/DOM) undertook a study of United Nations organizations to discover what they are doing or planning in the area of electronic document management. The lessons learned can provide a sound base for developing roadmaps to improve electronic document management systems for the United Nations community. This report summarizes findings from the study.

Originally published in: Administrative Committee on Co-ordination Information Systems Co-ordination Committee, 5th Session, pp. 1-20.

This report is part of the RAND Corporation Reprint series. The Reprint was a product of the RAND Corporation from 1992 to 2011 that represented previously published journal articles, book chapters, and reports with the permission of the publisher. RAND reprints were formally reviewed in accordance with the publisher's editorial policy and compliant with RAND's rigorous quality assurance standards for quality and objectivity. For select current RAND journal articles, see External Publications.

Our mission to help improve policy and decisionmaking through research and analysis is enabled through our core values of quality and objectivity and our unwavering commitment to the highest level of integrity and ethical behavior. To help ensure our research and analysis are rigorous, objective, and nonpartisan, we subject our research publications to a robust and exacting quality-assurance process; avoid both the appearance and reality of financial and other conflicts of interest through staff training, project screening, and a policy of mandatory disclosure; and pursue transparency in our research engagements through our commitment to the open publication of our research findings and recommendations, disclosure of the source of funding of published research, and policies to ensure intellectual independence. For more information, visit www.rand.org/about/principles.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.