Choosing and evaluating clinical performance measures

by Elizabeth A. McGlynn

Purchase Print Copy

 FormatList Price
Add to Cart Paperback10 pages Free

The importance and utility of routine externally reported assessments of the quality of health care delivered in managed care organizations and hospitals have become widely accepted. Because externally reported measures of quality of health care are intended to inform or lead to action, proposers of such measures have a responsibility to ensure that the results of the measures are meaningful, scientifically sound, and interpretable. Increased standardization of both the expectations for public release on measures of quality and the criteria by which such measures will be evaluated should contribute to improvements in the larger field of quality assessment.

Originally published in: The Joint Commission Journal on Quality Improvement, v. 24, no. 9, September 1998, pp. 470-479.

This report is part of the RAND Corporation Reprint series. The Reprint was a product of the RAND Corporation from 1992 to 2011 that represented previously published journal articles, book chapters, and reports with the permission of the publisher. RAND reprints were formally reviewed in accordance with the publisher's editorial policy and compliant with RAND's rigorous quality assurance standards for quality and objectivity. For select current RAND journal articles, see External Publications.

Our mission to help improve policy and decisionmaking through research and analysis is enabled through our core values of quality and objectivity and our unwavering commitment to the highest level of integrity and ethical behavior. To help ensure our research and analysis are rigorous, objective, and nonpartisan, we subject our research publications to a robust and exacting quality-assurance process; avoid both the appearance and reality of financial and other conflicts of interest through staff training, project screening, and a policy of mandatory disclosure; and pursue transparency in our research engagements through our commitment to the open publication of our research findings and recommendations, disclosure of the source of funding of published research, and policies to ensure intellectual independence. For more information, visit

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.