The design of complex management-control systems.

by John A. Postley

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A study that urges the Air Force to revise its approach to the use of automation in designing its management-control systems. It is argued that more data-automation funds should be allocated to system design and that a prerequisite to effective system design is an understanding of the over-all objectives of the total system. It is proposed that the Air Force elevate the position of system designer to one of greater responsibility and entrust the design mission to new organizations created for the purpose. The Air Force is urged to employ more skilled and experienced design personnel and to ensure that the potential users of the system participate actively in the design work.

This report is part of the RAND Corporation research memorandum series. The Research Memorandum was a product of the RAND Corporation from 1948 to 1973 that represented working papers meant to report current results of RAND research to appropriate audiences.

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