Maintenance data collection and workload control information systems: a case study

Irv K. Cohen, O. M. Hixon, Barbara G. Marks

ResearchPublished 1966

The detailed findings supporting the recommendations made in RM-4778-PR, November 1965, and RM-4849-PR, June 1966, reporting specific problems that will have to be solved in designing the Maintenance Management and Control System now under way at USAF and the major air commands. A spinoff from Project ARISE, this Memorandum analyzes data collected at Richards-Gebaur AFB March 16-May 31, 1964. The two ongoing maintenance information collection systems were analyzed for coverage and control. By matching their records and adding data for maintenance actions not covered, it was found that Workload Control did not control over 72 percent of the total support actions and 34 percent of the total repairs. From the history-oriented documents, it was impossible to determine the number and kinds of jobs. Lack of precoded documents and prepared schedules and poor communications overburdened reporting personnel at peak hours, further degrading the control system.

Document Details

  • Copyright: RAND Corporation
  • Availability: Web Only
  • Year: 1966
  • Pages: 58
  • Document Number: RM-4985-PR

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Cohen, Irv K., O. M. Hixon, and Barbara G. Marks, Maintenance data collection and workload control information systems: a case study. Santa Monica, CA: RAND Corporation, 1966. https://www.rand.org/pubs/research_memoranda/RM4985.html.
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