Exploratory Modeling and Adaptive Strategies for Investment in Standard Services to Facilitate Public Service Networks

by Sungho Lee

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Many contemporary challenges that span multiple policy domains require interagency collaboration. Common basic services can be shared to minimize inappropriate redundancies, and standard interfaces may interconnect specialized applications to maximize interdependent synergies. But heterogeneity among users or network nodes as well as technical and organizational uncertainties makes investment in standard services difficult. The author compares several strategies for delivering common services and finds that complementary modular services improve social welfare by eliminating redundancies and expanding the customer base. Modest investment in standard services jointly with mission-centric operation not only enhances mission capabilities but also mitigates their variance. Using as a case study a proposed investment in nationwide consolidated public safety wireless networks by the Korean National Emergency Management Agency, the author demonstrates that well-designed adaptive strategies mitigate risks and enhance long-term investment values.

Table of Contents

  • Chapter One

    Introduction

  • Chapter Two

    Literature Review on Public Service Networks

  • Chapter Three

    Analytic Frameworks for Investment in Standard Services

  • Chapter Four

    Evaluating Strategies for Investment in Standard Services

  • Chapter Five

    Agent-based Modeling of Evolving Network-centric Public Service

  • Chapter Six

    Case Study: Consolidation of Public Safety Wireless Networks

  • Chapter Seven

    Conclusion

  • Appendix A

    Cross-agency e-Government Initiatives and Planning Framework

  • Appendix B

    Dynamic Optimization for Modular Development

  • Appendix C

    Supplements for the Agent-based Modeling

  • Appendix D

    Spreadsheet for Public Safety Wireless Network Investment

Research conducted by

This document was submitted as a dissertation in December, 2005 in partial fulfillment of the requirements of the doctoral degree in public policy analysis at the Pardee RAND Graduate School. The faculty committee that supervised and approved the dissertation consisted of Steven W. Popper (Chair), Steven C. Bankes, and Paul K. Davis. Nalin Kulatilaka was the outside reader for the dissertation.

This report is part of the RAND Corporation Dissertation series. Pardee RAND dissertations are produced by graduate fellows of the Pardee RAND Graduate School, the world's leading producer of Ph.D.'s in policy analysis. The dissertations are supervised, reviewed, and approved by a Pardee RAND faculty committee overseeing each dissertation.

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