Knowing More, But Accomplishing What?
Sep 15, 2017
Historically, police agencies have measured their performance against a restricted set of crime-focused indicators, but modern police officers must be prepared to take on a wide variety of roles. Performance measures should be multidimensional to capture this complexity. This report describes some key considerations in designing measures to evaluate law enforcement agencies and includes a detailed review of some international best practices.
|PDF file||0.6 MB||Best for desktop computers.
Use Adobe Acrobat Reader version 10 or higher for the best experience.
|ePub file||2.1 MB||Best for mobile devices.
On desktop computers and some mobile devices, you may need to download an eBook reader to view ePub files. Calibre is an example of a free and open source e-book library management application.
|mobi file||0.9 MB||Best for Kindle 1-3.
On desktop computers and some mobile devices, you may need to download an eBook reader to view mobi files. Amazon Kindle is the most popular reader for mobi files.
|Add to Cart||Paperback22 pages||$15.00||$12.00 20% Web Discount|
Historically, police agencies have measured their performance against a very restricted set of crime-focused indicators, such as crime rates, arrests, and response times. However, modern police officers must be prepared to take on a wide variety of roles, from problem-solver to counselor and provider of first aid, among many others. Therefore, performance measures should be multidimensional to capture the complexity inherent in modern policing. In this era of tight budgets and deep cuts in municipal services, local officials have prioritized police performance improvement and the collection of measurable evidence to justify budget requests. Police departments also benefit from measuring performance; the results can help officials monitor department operations, promote adherence to policies and strategic plans, and detect patterns of bias or misconduct. By defining what is measured, executives send a signal to their command about what activities are valued and what results are considered important. Performance measures can also help track the progress of individual officers, the efficient use of funds, and many other indicators of organizational health. This report describes some of the key considerations involved in designing measures to evaluate law enforcement agencies. It also includes a framework for measuring performance and a detailed review of some international best practices.
This research was conducted under the auspices of the RAND Center on Quality Policing (CQP) within the Safety and Justice Program of RAND Infrastructure, Safety, and Environment (ISE).
This report is part of the RAND Corporation Technical report series. RAND technical reports may include research findings on a specific topic that is limited in scope or intended for a narrow audience; present discussions of the methodology employed in research; provide literature reviews, survey instruments, modeling exercises, guidelines for practitioners and research professionals, and supporting documentation; or deliver preliminary findings. All RAND reports undergo rigorous peer review to ensure that they meet high standards for research quality and objectivity.
This document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to this product page is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial purposes. For information on reprint and reuse permissions, please visit www.rand.org/pubs/permissions.
The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.