Emergency Responders

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Firefighters, police, and paramedics play a critical role in protecting people and property during fires, medical emergencies, terrorist acts, and natural disasters. RAND has examined the risks that emergency responders face—physical injury, traumatic stress, and hazardous exposures—and has offered guidelines to better protect them, beginning with an integrated approach to safety management that includes cooperation among local and state agencies, improved training, and careful planning.

  • Hotline call center

    Report

    Suicide Prevention Hotlines in California Could Improve Services

    Jul 12, 2016

    Suicide prevention hotlines in California respond to callers in need and reduce caller distress. But they could improve their services and reach more users by expanding digital offerings such as chat services and establishing better programs to monitor and improve the quality of their services.

  • Ambulances line the street after explosions interrupted the Boston Marathon on April 15, 2013

    Commentary

    Lessons for First Responders on the Front Lines of Terrorism

    Jul 10, 2017

    Given the persistent risk of terrorist attacks, it is critical to learn from past incidents to prepare for future ones. Medical and nonmedical first responders need more training in basic lifesaving skills. Open communication lines such as a dedicated radio frequency could help responders better coordinate. Disaster drills are also essential.

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