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Mark Schlesinger — Publications

Using Natural Language Processing to Code Patient Experience Narratives: Capabilities and Challenges 2020
What Words Convey: The Potential for Patient Narratives to Inform Quality Improvement 2019
A Framework for Conceptualizing How Narratives from Health-Care Consumers Might Improve or Impede the Use of Information About Provider Quality 2018
CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment of Patient Experience 2017
Choosing Doctors Wisely: Can Assisted Choice Enhance Patients' Selection of Clinicians? 2017
The SelectMD 2.0 Provider Choice Experiment: Methodological Overview 2017
Using "Roll-up" Measures in Healthcare Quality Reports: Perspectives of Report Sponsors and National Alliances 2017
Breaking Narrative Ground: Innovative Methods for Rigorously Eliciting and Assessing Patient Narratives 2016
How Patient Comments Affect Consumers' Use of Physician Performance Measures 2015
Taking Patients' Narratives About Clinicians from Anecdote to Science 2015
Consumer Response to Patient Experience Measures in Complex Information Environments 2012
Using Standardized Encounters to Understand Reported Racial/Ethnic Disparities in Patient Experiences with Care 2011