Download Free Electronic Document

FormatFile SizeNotes
PDF file 1.5 MB

Use Adobe Acrobat Reader version 10 or higher for the best experience.

This document provides a detailed methodological overview of the SelectMD 2.0 provider choice experiment. This study uses an experimental design to test different methods of incorporating patient comments along with Consumer Assessment of Healthcare Providers and Services (CAHPS) survey results, Healthcare Effectiveness Data and Information Set (HEDIS)-like measures of effective clinical treatments, and indicators of patient safety in web-based physician quality reports. In addition, the study allowed for exploration of the role of patient navigators in affecting provider choice. The study aims to help the Agency for Healthcare Research and Quality (AHRQ) better understand how people choose a doctor as their regular source of medical care and advice.

This research was conducted by RAND Health.

This report is part of the RAND working paper series. RAND working papers are intended to share researchers' latest findings and to solicit informal peer review. They have been approved for circulation by RAND but may not have been formally edited or peer reviewed.

This document and trademark(s) contained herein are protected by law. This representation of RAND intellectual property is provided for noncommercial use only. Unauthorized posting of this publication online is prohibited; linking directly to this product page is encouraged. Permission is required from RAND to reproduce, or reuse in another form, any of its research documents for commercial purposes. For information on reprint and reuse permissions, please visit www.rand.org/pubs/permissions.

RAND is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.