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This document provides a detailed methodological overview of the SelectMD 2.0 provider choice experiment. This study uses an experimental design to test different methods of incorporating patient comments along with Consumer Assessment of Healthcare Providers and Services (CAHPS) survey results, Healthcare Effectiveness Data and Information Set (HEDIS)-like measures of effective clinical treatments, and indicators of patient safety in web-based physician quality reports. In addition, the study allowed for exploration of the role of patient navigators in affecting provider choice. The study aims to help the Agency for Healthcare Research and Quality (AHRQ) better understand how people choose a doctor as their regular source of medical care and advice.

Table of Contents

  • Chapter One

    Overview of the SelectMD 2.0 Experiment

  • Chapter Two

    Sample Description

  • Chapter Three

    SelectMD 2.0 Experimental Website

  • Chapter Four

    Pre- and Post-experiment Surveys

  • Appendix

    Pre and Post-Experiment Surveys

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