Use of Performance Data to Change Physician Behavior

Published in: JAMA, The Journal of the American Medical Association, v. 284, no. 9, Sep. 6, 2000, p. 1079

Posted on RAND.org on January 01, 2000

by Martin Marshall, Paul G. Shekelle, Robert H. Brook, Sheila Leatherman

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Letter to the Editor commenting on an article that assessed the impact of performance data on clinical behavior and outcomes. Physicians skepticism regarding performance data arises from concerns related to intent, accuracy, physician attribution, and relevance. As a result, the first reaction on the part of many clinicians is to challenge the accuracy of performance data.

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