Cover: Psychometric Properties of the Spanish Consumer Assessment of Health Plans Survey (CAHPS)

Psychometric Properties of the Spanish Consumer Assessment of Health Plans Survey (CAHPS)

Published in: Hispanic Journal of Behavioral Sciences, v. 25, no. 3, Aug. 2003, p. 386-409

Posted on on January 01, 2003

by Leo S. Morales, Robert Weech-Maldonado, Marc N. Elliott, Beverly A. Weidmer, Ron D. Hays

This study describes the psychometric properties of the Consumer Assessments of Health Plans Survey (CAHPS) in 279 persons who completed it in Spanish and 439 persons who completed it in English. The authors found negatively skewed distributions of responses and significant ceiling effects in both English and Spanish surveys. Cronbach's alphas for English and Spanish multiple-item composites were 0.69 or higher. Correlations between the CAHPS measures and willingness of individuals to recommend their doctor and health plan to family and friends were all moderately strong and statistically significant except for one global rating. There were significant differences in the patterns of correlations between global ratings and composites for English and Spanish surveys. This study suggests that the Spanish CAHPS 2.0 core survey has acceptable psychometric properties.

This report is part of the RAND Corporation External publication series. Many RAND studies are published in peer-reviewed scholarly journals, as chapters in commercial books, or as documents published by other organizations.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.