Development and Evaluation of the CAHPS Hospital Survey

Published in: Health Services Research, v. 40, no. 6, pt. 2, Dec. 2005, p. 1973-1976

Posted on on January 01, 2005

by Charles Darby, Ron D. Hays, Phillip R. Kletke

This special issue of Health Services Research is intended to provide the reader with technical documentation of the development and testing of the CAHPS Hospital Survey and on the decisions that shaped the final product. In addition, it gives readers a sense of the steps involved and the various factors to be considered in developing a survey for widespread use.

This report is part of the RAND Corporation External publication series. Many RAND studies are published in peer-reviewed scholarly journals, as chapters in commercial books, or as documents published by other organizations.

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