Development and Evaluation of the CAHPS Hospital Survey
Published in: Health Services Research, v. 40, no. 6, pt. 2, Dec. 2005, p. 1973-1976
Posted on RAND.org on December 31, 2004
This special issue of Health Services Research is intended to provide the reader with technical documentation of the development and testing of the CAHPS Hospital Survey and on the decisions that shaped the final product. In addition, it gives readers a sense of the steps involved and the various factors to be considered in developing a survey for widespread use.