Building Capacity for Outcomes Measurement in Human Service Organizations

The Getting to Outcomes Method

Published in: Outcomes Measurement in the Human Services, 2nd Edition: Cross-Cutting Issues and Methods in the Era of Health Reform / Magnabosco, Jennifer L. and Manderscheid, Ronald W., Eds. (Washington, DC : NASW Press, Dec. 2011), Chapter 6, p. 73-88

Posted on RAND.org on December 01, 2011

by Joie D. Acosta, Matthew Chinman

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This book chapter describes the "Getting to Outcomes" methodology, a 10-step intervention model designed to improve organizational capacity, and discusses how human service organizations can apply the model to improve their capability for measuring organizational outcomes.

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