Building Capacity for Outcomes Measurement in Human Service Organizations

The Getting to Outcomes Method

Joie D. Acosta, Matthew Chinman

ResearchPosted on rand.org Dec 1, 2011Published in: Outcomes Measurement in the Human Services, 2nd Edition: Cross-Cutting Issues and Methods in the Era of Health Reform / Magnabosco, Jennifer L. and Manderscheid, Ronald W., Eds. (Washington, DC : NASW Press, Dec. 2011), Chapter 6, p. 73-88

This book chapter describes the "Getting to Outcomes" methodology, a 10-step intervention model designed to improve organizational capacity, and discusses how human service organizations can apply the model to improve their capability for measuring organizational outcomes.

Topics

Document Details

  • Availability: Non-RAND
  • Year: 2011
  • Document Number: EP-50145

This publication is part of the RAND external publication series. Many RAND studies are published in peer-reviewed scholarly journals, as chapters in commercial books, or as documents published by other organizations.

RAND is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.