Satisfied to Death

A Spurious Result?

Published in: Archives of Internal Medicine, v. 172, no. 14, Editor's Correspondence, July 2012, p. 1112

Posted on RAND.org on July 01, 2012

by Mark W. Friedberg, Dana Gelb Safran, Eric C. Schneider

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This letter suggests several methodological reasons why patients who have higher patient experience scores may also have greater hospitalization rates, total expenditures, and mortality.

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