Satisfied to Death
A Spurious Result?
Published in: Archives of Internal Medicine, v. 172, no. 14, Editor's Correspondence, July 2012, p. 1112
Posted on RAND.org on July 01, 2012
This letter suggests several methodological reasons why patients who have higher patient experience scores may also have greater hospitalization rates, total expenditures, and mortality.
This report is part of the RAND Corporation External publication series. Many RAND studies are published in peer-reviewed scholarly journals, as chapters in commercial books, or as documents published by other organizations.
The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.