Introduction

Published in: Medical Care, v. 50, no. 11, suppl 3, Nov. 2012, p. S1

Posted on RAND.org on October 28, 2012

by Paul Cleary, Christine Crofton, Ron D. Hays, Ronnie D. Horner

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This article was published outside of RAND. The full text of the article can be found at the link above.

This article is an introduction to a special issue of Medical Care describing recent work conducted by investigators on the Consumer Assessment of Healthcare Providers and Systems (CAHPSs) project. It includes 4 articles on new CAHPS surveys, 3 articles on differences in reports and ratings of care, and 3 articles on reports and quality improvement related to CAHPS surveys.

This report is part of the RAND Corporation External publication series. Many RAND studies are published in peer-reviewed scholarly journals, as chapters in commercial books, or as documents published by other organizations.

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