Published in: Medical Care, v. 50, no. 11, suppl 3, Nov. 2012, p. S1
Posted on RAND.org on October 28, 2012
This article is an introduction to a special issue of Medical Care describing recent work conducted by investigators on the Consumer Assessment of Healthcare Providers and Systems (CAHPSs) project. It includes 4 articles on new CAHPS surveys, 3 articles on differences in reports and ratings of care, and 3 articles on reports and quality improvement related to CAHPS surveys.