Cover: Evaluation of the National CLAS Standards

Evaluation of the National CLAS Standards

Tips and Resources

Published in: Office of Minority Health website (2018)

Posted on RAND.org on June 30, 2020

by Malcolm V. Williams, Laurie T. Martin, Lois M. Davis, Linnea Warren May, Alice Y. Kim

The U.S. Department of Health and Human Services (HHS) Office of Minority Health (OMH) developed the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (National CLAS Standards) to provide meaningful and practical guidance on delivering culturally and linguistically appropriate services. To help address these questions, OMH commissioned RAND to develop a framework and toolkit to guide efforts to evaluate the National CLAS Standards across four settings: ambulatory care, behavioral health, hospitals, and public health.

Research conducted by

This report is part of the RAND Corporation External publication series. Many RAND studies are published in peer-reviewed scholarly journals, as chapters in commercial books, or as documents published by other organizations.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.