Use Of And Willingness To Use Video Telehealth Through The COVID-19 Pandemic

Published in: Health Affairs, Volume 41, No. 11, pages 1645-1651 (November 2022). doi: 10.1377/hlthaff.2022.00118

Posted on RAND.org on November 16, 2022

by Shira H. Fischer, Zachary Predmore, Elizabeth Roth, Lori Uscher-Pines, Matthew D. Baird, Joshua Breslau

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We examined use of and willingness to use video telehealth during the COVID-19 pandemic in a longitudinally followed cohort. Between February 2019 and March 2021, use and willingness to use increased among nearly all subgroups, with large increases among Black adults and adults with lower educational attainment. In March 2021 Black adults, adults ages 20–39, and high-income adults reported the greatest willingness to use video telehealth.

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