Tools for 21st Century Diplomacy

An Approach to Improved Information and Communication Technology for Romania's Foreign Affairs Ministry

by Tora K. Bikson, Robert H. Anderson, Robert E. Hunter

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Networked digital technologies offer the prospect of closer ties to Western democracies and are instrumental in Romania's full integration into Euro-Atlantic institutions. The RAND Corporation conducted a preliminary needs assessment for information communication and technology (ICT) modernization within Romania's Ministry of Foreign Affairs (MFA) to provide a viable foundation for developing and implementing a system design and architecture and to help the MFA develop and acquire modernized ICTs. Among the study team's recommendations: creation of a digital culture spanning the MFA and its work practices; development of a network linking all the MFA buildings in Bucharest; a Wide Area Network pilot project linking MFA headquarters with its foreign missions; preparation of a request for proposals to solicit responses from interested Internet service providers; and a networked ICT system that is scalable, extensible, and capable of evolution.

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