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A description of management control systems, considering the management functions of control and decisionmaking. These are related to the objective and functions of a management control system. The problem areas of performance measurement, the language barrier between manager and system, and the costs of such systems are described. An introduction to feedback control systems is included as an appendix.

This report is part of the RAND Corporation paper series. The paper was a product of the RAND Corporation from 1948 to 2003 that captured speeches, memorials, and derivative research, usually prepared on authors' own time and meant to be the scholarly or scientific contribution of individual authors to their professional fields. Papers were less formal than reports and did not require rigorous peer review.

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