Integrated Logistics Support and Organizational Relationships
Lecture given at a UCLA course on Integrated Logistics Support (ILS), covering the meaning of logistics and of ILS, the nature of bureaucratic organizations, and ways to improve them. Twenty colleges and universities now offer courses in logistics, there is a Society of Logistics Engineers, and an OECD publication refers to logistics as all those activities by which a firm converts resources into salable products and services. Further concept changes may be expected; the challenge is to change organizational patterns to accommodate the ILS perspective. The ILS approach systematically brings designers together with supply and maintenance people from the beginning of a Department of Defense project, so that support requirements are considered — and minimized — at all stages. Cutting red tape is essential. Useful insights are found in the "skunk works" operating rules of Kelly Johnson, Lockheed vice-president for advanced development projects — among them, the need to keep hierarchies small and to reward good nonsupervisory work.