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A study of the efficient use of transportation systems with an emphasis on the effects of traffic congestion. This is part of a broader investigation to determine how the average waiting time and the extent of fluctuation in individual waiting times depend on the opportunities for servicing and on the amount and irregularity of the inflow of claimants for service.

This report is part of the RAND Corporation Research memorandum series. The Research Memorandum was a product of the RAND Corporation from 1948 to 1973 that represented working papers meant to report current results of RAND research to appropriate audiences.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.