Performance Audit Handbook

Routes to effective evaluation

Edited by Tom Ling, Lidia Villalba van Dijk

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The Performance Audit Handbook provides a first-stop shop for anyone interested in the theory and practice of delivering performance audits. It is intended for: evaluators working to support accountability and learning in the public sector; those seeking to commission or use such services; and researchers interested in the unfolding practice of evaluating in the public interest.

Table of Contents

  • Chapter One

    Introduction: the changing context of performance audit

  • Chapter Two

    A framework for understanding the contribution of public services to public benefit

  • Chapter Three

    Building your own toolkit and capacity set

  • Chapter Four

    Benchmarking

  • Chapter Five

    Delphi exercises

  • Chapter Six

    Discrete choice modelling

  • Chapter Seven

    Economic evaluation

  • Chapter Eight

    Focus group interviews

  • Chapter Nine

    Futures research

  • Chapter Ten

    Grounded theory

  • Chapter Eleven

    Impact assessment

  • Chapter Twelve

    Key informant interviews

  • Chapter Thirteen

    Logic models

  • Chapter Fourteen

    Network analysis

  • Chapter Fifteen

    Online tools for gathering evidence

  • Chapter Sixteen

    Payback framework

  • Chapter Seventeen

    Process mapping

  • Chapter Eighteen

    Quantitative techniques in performance audit

  • Chapter Nineteen

    Stakeholder engagement

  • Chapter Twenty

    Standard cost modelling

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