Download eBook for Free

Full Document

FormatFile SizeNotes
PDF file 0.7 MB

Use Adobe Acrobat Reader version 10 or higher for the best experience.

Summary Only

FormatFile SizeNotes
PDF file 0.1 MB

Use Adobe Acrobat Reader version 10 or higher for the best experience.

As part of a wider study to evaluate the effectiveness of Ofcom as a converged regulator, the National Audit Office commissioned RAND Europe to undertake comparative research on Ofcom in relation to communications regulators in other jurisdictions. This work began in February 2010 and was completed in June/July 2010. The main focus of this research was to provide an assessment of the success with which Ofcom has delivered regulatory outcomes by comparing them with other national communications regulators in other countries. The purpose of the research was to put the performance of Ofcom in an international context and to see whether Ofcom can draw any lessons from the approaches taken and operational capacities developed by other regulators. The research involved conducting five comparative case studies across aspects of Ofcom's work. These were conducted on: Next generation access networks (NGAN); access in the context of local loop unbundling (LLU); access to emergency services over voice-over internet protocol (VOIP); spectrum planning for the Olympics; and management of mobile mis-selling. The findings were based on a review of the relevant literature and follow-up interactions with international experts.

Table of Contents

  • Chapter One

    Introduction

  • Chapter Two

    Methodology

  • Chapter Three

    Synthesis of key findings in case studies

  • Appendix A

    Acronyms, glossary, regulators and other organisations

  • Appendix B

    Methodology

  • Appendix C

    Background and context

  • Appendix D

    Next generation access case study

  • Appendix E

    Access — local loop unbundling case study

  • Appendix F

    Voice-over internet protocol case study

  • Appendix G

    Spectrum Olympics case study

  • Appendix H

    Mobile mis-selling case study

Research conducted by

The research described in this document was prepared for the National Audit Office and conducted by RAND Europe.

This report is part of the RAND Corporation technical report series. RAND technical reports may include research findings on a specific topic that is limited in scope or intended for a narrow audience; present discussions of the methodology employed in research; provide literature reviews, survey instruments, modeling exercises, guidelines for practitioners and research professionals, and supporting documentation; or deliver preliminary findings. All RAND reports undergo rigorous peer review to ensure that they meet high standards for research quality and objectivity.

Permission is given to duplicate this electronic document for personal use only, as long as it is unaltered and complete. Copies may not be duplicated for commercial purposes. Unauthorized posting of RAND PDFs to a non-RAND Web site is prohibited. RAND PDFs are protected under copyright law. For information on reprint and linking permissions, please visit the RAND Permissions page.

The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.