The objective of this study has been to collect and analyse high quality inputs relevant for contributing to the elaboration of Europe's eGovernment strategy for 2010-2015 (eGovernment 2015 Action Plan). Study results have provided concrete input to the 2015 Action Plan in terms of assessing objectives and validated priorities and proposing policy actions in support of policy priorities formulated by EU Ministers in Malmö, Sweden in 2009.
The Executive Summary (Deliverable 5) summarises our analysis and presents key inputs relevant to the development of the eGovernment 2015 Action Plan. It presents the evidence validating political priorities, identifies trends and clarifies user demand, reviews real practice application, and establishes the extent to which current policies and instruments can contribute to the delivery of current political priorities.
The research described in this report was prepared for the European Commission Directorate General for Information Society and Media and was conducted by RAND Europe. The opinions expressed in this study are those of the authors and do not necessarily reflect the views of the European Commission.
This report is part of the RAND Corporation technical report series. RAND technical reports may include research findings on a specific topic that is limited in scope or intended for a narrow audience; present discussions of the methodology employed in research; provide literature reviews, survey instruments, modeling exercises, guidelines for practitioners and research professionals, and supporting documentation; or deliver preliminary findings. All RAND reports undergo rigorous peer review to ensure that they meet high standards for research quality and objectivity.
Permission is given to duplicate this electronic document for personal use only, as long as it is unaltered and complete. Copies may not be duplicated for commercial purposes. Unauthorized posting of RAND PDFs to a non-RAND Web site is prohibited. RAND PDFs are protected under copyright law. For information on reprint and linking permissions, please visit the RAND Permissions page.
The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND's publications do not necessarily reflect the opinions of its research clients and sponsors.