Nursing Home Selection: How Do Consumers Choose?: Volume II: Findings from the Website Content Review
Feb 19, 2007
Volume I: Findings from Focus Groups of Consumers and Information Intermediaries
Published Feb 19, 2007
More than a million elders enter a nursing facility each year, yet we know little about how consumers of skilled and long-term nursing care select the facility to which they or their loved ones will be admitted. Consumers increasingly need useful and reliable information about their health- and social care options, including nursing homes. This study uses qualitative methods to (1) systematically review the existence and accessibility of Internet-based resources intended to support the decision to enter a nursing facility and select the appropriate facility for one’s needs and preferences; (2) examine how consumers select a nursing home; (3) explore if and how existing information resources are used in the decision-making process; and (4) identify gaps in needed information resources.