Nursing Home Selection: How Do Consumers Choose?: Volume II: Findings from the Website Content Review
Feb 19, 2007
Volume I: Findings from Focus Groups of Consumers and Information Intermediaries
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More than a million elders enter a nursing facility each year, yet we know little about how consumers of skilled and long-term nursing care select the facility to which they or their loved ones will be admitted. Consumers increasingly need useful and reliable information about their health- and social care options, including nursing homes. This study uses qualitative methods to (1) systematically review the existence and accessibility of Internet-based resources intended to support the decision to enter a nursing facility and select the appropriate facility for one’s needs and preferences; (2) examine how consumers select a nursing home; (3) explore if and how existing information resources are used in the decision-making process; and (4) identify gaps in needed information resources.
Background and Conceptual Framework
Approach and Methods
Results and Findings
Areas for Further Examination and Research
Focus Group Methods
Study Strengths and Limitations
Focus Group Protocols
Characteristics of Information Intermediaries
Characteristics of Consumers
Key Characteristics Informing Nursing Home Selection
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