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Business Process Improvement

Commentary

Business Model of the Intelligence Community Needs an Upgrade

The workplace practices of most intelligence agencies are outdated. Rethinking and redesigning the intelligence business model could help agencies better respond to current-day threats.

Oct 24, 2018
Report

Report

Support for DoD Supervisors in Addressing Poor Employee Performance: A Holistic Approach

In this report, authors identify ways to address poor Department of Defense employee performance by developing, supporting, and professionalizing supervisors in conjunction with assessing and reporting key performance-related outcomes.

Sep 24, 2018
Dissertation

Dissertation

Strengthening Federal Capacity to Conduct Evaluations to Inform Future R&D Program Planning

This dissertation identifies for strengthening the Federal Government's capacity to evaluate its research and development programs using insights identified from philanthropic foundations.

Jun 21, 2018
Report

Report

Training Success for U.S. Air Force Special Operations and Combat Support Specialties: An Analysis of Recruiting, Screening, and Development Processes

This report addresses challenges for implementing new approaches to Air Force high-demand, high-attrition specialty recruiting, screening, and development processes, and takes a holistic approach to identifying methods to fill gaps in processes.

May 15, 2018
Report

Report

Understanding the Drivers of Organisational Capacity

This RAND Europe study, conducted with the Saatchi Institute, examines organisational capacity assessment. As well as exploring the role of culture and communication in improving performance, the study also offers an outline of a diagnostic tool.

Mar 29, 2018
Tool

Tool

Roadmap to Succeed in the Open for the National Geospatial-Intelligence Agency's Human Development Directorate

This tool provides the National Geospatial-Intelligence Agency's Human Development Directorate with a roadmap for how employees can overcome the hurdles to achieving the agency's missions outside of secure and classified environments.

Sep 26, 2017
Report

Report

Assessing Competencies and Proficiency of Army Intelligence Analysts Across the Career Life Cycle

This report describes the development and implementation of a process to assess key analytic competencies and proficiency of the U.S. Army's analysts in the 35F military occupational specialty and the design of a protocol for ongoing evaluation.

Jul 27, 2017
Report

Report

Enhancing Next-Generation Diplomacy Through Best Practices in Lessons Learned

To help the Department of State mature its enterprisewide lessons-learned capabilities, this report explores best practices across fields of organizational theory and within both public and private organizations.

Jun 21, 2017
Report

Report

A New Methodology for Conducting Product Support Business Case Analysis (BCA): With Illustrations from the F-22 Product Support BCA

This document explains how to apply guidance on project evaluation to product support business case analyses in a way that allows senior Department of Defense decisionmakers to use net present value to compare courses of action.

Jun 13, 2017
Report

Are Battlefield Airmen Fit for Duty?

Military occupations can be physically demanding, yet few attempts have been made to determine the physical readiness of today's airmen to perform their jobs. A methodology for establishing physical fitness standards for four Air Force occupational specialties can help the Air Force measure the physical readiness of airmen.

May 9, 2017
Report

Report

2016 Assessment of the Civilian Acquisition Workforce Personnel Demonstration Project: Executive Summary

This executive summary presents the key findings of the fiscal year (FY) 2016 assessment of the Civilian Acquisition Workforce Personnel Demonstration Project mandated in the National Defense Authorization Act of FY 2011.

Feb 15, 2017
Report

2016 Assessment of the Civilian Acquisition Workforce Personnel Demonstration Project

This report accomplishes the fiscal year (FY) 2016 assessment of the Civilian Acquisition Workforce Personnel Demonstration Project mandated in the National Defense Authorization Act of FY 2011.

Feb 14, 2017
Project

Evaluations of Programmes, Processes, and Impact Aim for Better Performance

RAND Europe's expert capabilities include conducting evaluation for better performance, to help decision- and policymakers improve the analysis underlying their choices.

Oct 4, 2016
Report

Report

The Military Spouse Education and Career Opportunities Program: Recommendations for an Internal Monitoring System

This report outlines a strategy for the U.S. Department of Defense Military Community and Family Policy office to track progress on initiatives that aim to provide career development and employment assistance for military spouses.

Sep 7, 2016
Commentary

What Can We Learn from High-Performing Research Units?

Central characteristics of high-performing research units are the high quality of the people and the culture and values displayed within the department, which is often a result of leadership. It is also interesting to explore their differences, such as what makes a unit particularly good at having impact versus producing high-quality publications.

Jun 28, 2016
Research Brief

Research Brief

Exploring Opportunities for Efficiency and Joint Provision of Services Using Nonappropriated Funds

In examining two areas (accounting and employee benefits) where the Department of Defense might spend less nonappropriated funding, RAND assessed costs and challenges and identified ways to manage organizational changes in the face of resistance.

May 31, 2016
Report

Report

Sustaining Service Members and Their Families: Exploring Opportunities for Efficiency and Joint Provision of Services Using Nonappropriated Funds

RAND researchers assessed U.S. Department of Defense efforts to determine whether any administrative activities paid for with funding that was not congressionally appropriated could be consolidated -- and, if so, whether savings would occur.

May 31, 2016
Commentary

What Makes for High-Performing Research? The Right Mix of Staff and Appropriate Leadership

With many different higher education institutions in the UK covering a diverse range of disciplines, and delivering research in a variety of ways, it can be difficult to determine the qualities and characteristics of “high-performing” higher education institutions.

Feb 22, 2016
Report

Report

The Role of Logic Modeling in a Collaborative and Iterative Research Process: Lessons from Research and Analysis Conducted with the Federal Voting Assistance Program

The report describes the underlying method of collaborative logic-model development and application and frames the approach in generalizable step-by-step terms, drawing from research and analysis conducted with the Federal Voting Assistance Program.

Feb 9, 2016
Research Brief

Research Brief

The Federal Voting Assistance Program: Refocusing and Reorganizing for the Road Ahead

The Federal Voting Assistance Program is creating a clearer, shared understanding of its mission; building trust and strengthening its relationships with its stakeholders; and embracing a culture and principles of effectiveness.

Dec 16, 2015

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