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Change Management

Change management is the process of implementing changes to a system or organization in a controlled manner, frequently in conjunction with strategic planning, organizational redesign, and operational improvements. RAND has conducted research on organizational innovation and change management, and our researchers include experts in change management strategies with a particular focus on corporate, health care, and military settings.

Report
Implementing Technology-Enabled Human Resources Capabilities in the U.S. Air Force: Insight from the Private Sector and Military Services
This report, one in a set aimed at helping the U.S. Air Force succeed in replacing its traditional human resources system with digital talent management systems, identifies steps to implement this technology and align skills with job requirements.
Dec 21, 2022
Report
How the U.S. Air Force Can Incorporate New Data Technologies into Its Talent Management System: Framework and Use Cases for Technology-Enabled Talent Management
The U.S. Air Force and the other military services have a long history of innovation in human resource management (HRM). This report describes how adopting HRM practices that are technology-enabled could lead to more-effective talent management.
Dec 21, 2022
Journal Article
Innovating Innovation in the U.S. Department of Defense Looking to Large Corporations for Inspiration
In recent years DoD leaders have become interested in identifying ways to create a culture, policies, and processes that yield more innovation than today's environment produces. This paper argues that this approach could hamper U.S. technological performance.
Apr 20, 2022
Report
Performance Management and Assessment of Federally Funded Research and Development Centers: Lessons from Academic Literature and Practitioner Guidance
In this report, the authors discuss insights drawn from academic literature and practitioner guidance that are applicable to the effective oversight, management, and performance assessment of federally funded research and development centers.
Jan 31, 2022
Journal Article
Coordination of Sustainable Financing for Evidence-Based Youth Mental Health Treatments: Protocol for Development and Evaluation of the Fiscal Mapping Process
This protocol describes a mixed-methods research project designed to (1) develop and (2) evaluate a novel Fiscal Mapping Process that guides strategic planning efforts to finance the sustainment of evidence-based treatments in youth mental health services.
Jan 7, 2022
Journal Article
Value of Family Involvement in Substance Use Disorder Treatment: Aligning Clinical and Financing Priorities
Family support has important impacts on recovery from substance use disorders (SUDs). This paper illustrates how financing gaps limit SUD service systems from offering family services. We offer two sets of recommendations for funding family involvement in SUD services.
Jan 7, 2022
Journal Article
Enhancing Early Engagement (E3) in Mental Health Services Training for Children's Advocacy Center's Victim Advocates: Feasibility Protocol for a Randomized Controlled Trial
This feasibility study protocol describes our plans to develop, implement, and evaluate web-based and consultative training for Children's Advocacy Center Victim Advocates to enhance early engagement in evidence-based youth mental health services.
Jan 7, 2022
Multimedia
Centering Participatory Action Research in Racial Equity and Global Justice
Rhianna C. Rogers, director of the RAND Center to Advance Racial Equity Policy, presented to the 13th Geneva Forum on December 15, 2021, at the United Nations in Geneva, Switzerland.
Dec 28, 2021
Report
Shaping Coast Guard Culture to Enhance the Future Workforce
This Perspective describes organizational culture, observations made in strategic-foresight workshops, examples of other organizations addressing culture issues, and how the U.S. Coast Guard can use this information in shaping its future workforce.
Nov 1, 2021
Journal Article
Can Measures Change the World?
The purpose of this article is to start a dialogue about how one can better use measurement to promote large-scale system change.
Aug 21, 2020
Tool
Roadmap to Succeed in the Open for the National Geospatial-Intelligence Agency's Human Development Directorate
This tool provides the National Geospatial-Intelligence Agency's Human Development Directorate with a roadmap for how employees can overcome the hurdles to achieving the agency's missions outside of secure and classified environments.
Sep 26, 2017
Report
Enhancing Next-Generation Diplomacy Through Best Practices in Lessons Learned
To help the Department of State mature its enterprisewide lessons-learned capabilities, this report explores best practices across fields of organizational theory and within both public and private organizations.
Jun 21, 2017
Research Brief
Exploring Opportunities for Efficiency and Joint Provision of Services Using Nonappropriated Funds
In examining two areas (accounting and employee benefits) where the Department of Defense might spend less nonappropriated funding, RAND assessed costs and challenges and identified ways to manage organizational changes in the face of resistance.
May 31, 2016
Report
Sustaining Service Members and Their Families: Exploring Opportunities for Efficiency and Joint Provision of Services Using Nonappropriated Funds
RAND researchers assessed U.S. Department of Defense efforts to determine whether any administrative activities paid for with funding that was not congressionally appropriated could be consolidated -- and, if so, whether savings would occur.
May 31, 2016
Report
The Role of Logic Modeling in a Collaborative and Iterative Research Process: Lessons from Research and Analysis Conducted with the Federal Voting Assistance Program
The report describes the underlying method of collaborative logic-model development and application and frames the approach in generalizable step-by-step terms, drawing from research and analysis conducted with the Federal Voting Assistance Program.
Feb 9, 2016
Research Brief
The Federal Voting Assistance Program: Refocusing and Reorganizing for the Road Ahead
The Federal Voting Assistance Program is creating a clearer, shared understanding of its mission; building trust and strengthening its relationships with its stakeholders; and embracing a culture and principles of effectiveness.
Dec 16, 2015
Report
The Federal Voting Assistance Program and the Road Ahead: Achieving Institutional Change Through Analysis and Collaboration
This report documents the Federal Voting Assistance Program's efforts to align its strategy and operations to better serve its mission and stakeholders, and set its own course, greet change, and communicate its role in the voting community.
Oct 26, 2015
Report
Improving Air Force Enterprise Resource Planning-Enabled Business Transformation
RAND Project AIR FORCE identified key conditions to aid the success of business transformation enabled by enterprise resource planning systems, challenges the Air Force must address to achieve them, and options for overcoming these challenges.
Oct 25, 2013
Report
Strategically Aligned Family Research: Supporting Soldier and Family Quality of Life Research for Policy Decisionmaking
The U.S. Army wants to develop a research agenda that defines the Quality of Life (QOL) needs of soldiers and families, helps gauge the success of programs, improves coordination of research efforts, and determines how best to allocate resources. Analysis suggests that both domain-specific research and a broader, more holistic understanding of QOL — to put domain-specific research in context — are critical.
May 31, 2013
Journal Article
Toward a U.S. Army Cyber Security Culture
This article defines and explores the concept of cyber security culture within the context of the U.S. Army.
Sep 1, 2011

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RAND Topic:
Change Management

Topic Synonyms:
Change Control

Research conducted by

Researcher Spotlight

Michelle Priest

Assistant Policy Researcher, RAND

Michelle Priest is an assistant policy researcher at RAND and a Ph.D. candidate at the Pardee RAND Graduate School. She has B.A.s in economics and linguistics from the University of California, Los Angeles as well as an M.Phil. in policy analysis from Pardee RAND Graduate School. Her research…
Susan M. Sohler Everingham

Senior Operations Researcher

Susan Sohler Everingham is a senior operations researcher at the RAND Corporation and professor of policy analysis at the Pardee RAND Graduate School. She has been involved in a diverse array of policy studies since joining RAND in 1988.

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