Journal Article
Can Measures Change the World?
The purpose of this article is to start a dialogue about how one can better use measurement to promote large-scale system change.
Aug 21, 2020
Change management is the process of implementing changes to a system or organization in a controlled manner, frequently in conjunction with strategic planning, organizational redesign, and operational improvements. RAND has conducted research on organizational innovation and change management, and our researchers include experts in change management strategies with a particular focus on corporate, health care, and military settings.